State Farm® Insurance Agent Ed Melendez

"I have to give them 5 stars for Maryellen alone. She is so responsive and so fast and always gets the best rates."

"Find another provider. Way too high for coverage and in October 2023 they increased their rates again. I am 29 yo, was paying $340 for a 2015 vehicle, nothing on my record. Just called to cancel my policy and when asked if I’m still with statefarm and said no got a rude and unhelpful service in return when trying to understand how information and refunds get processed. “Well it takes underwriting 1-3 weeks to get anything done..” Ok, good to know. I’m canceling the policy today tho, so I shouldn’t be charged from today on is what I was trying to understand. Wondering if they would have tried to keep my months payment if I didn’t ask for a number to call to expedite the process. It should not take a whole months policy and fees timeframe to cancel a policy to try to not give me my money back for the prorated daily amount. (It just went through 3 days ago so most of the month is unused). Going with Progressive and paying literally less than half."

"We are pleased with the treatment we have received from this agency. We’ve been with State Farm since 1966 and he has delivered. We expect nothing different from State Farm."

"This agent and the people that work at this office are the rudest and most incompetent people I've ever encountered. They discontinued my insurance after I said I was switching and set a date to stop. I decided to stay and informed them well before that set date. They still canceled my policy and then for over a month keep saying "they are working on reinstating it" which never happened. I can not register my vehicle because it states I have no insurance which is 100% State Farms fault and this staff. I get nothing but rude comments with someone who thinks shes always right and has no clue about customer service. Then she lies about trying to help and fails to call back. Stay away from this agent and his team. He must've picked that lady off the streets from some ghetto part of Largo and hired her, because there is no way anyone would have hired a a rude and incompetent employee unless it was for a favor. Go else where. By switching to Geico I saved a lot of money."

"Love these folks!"

"They do not care to return my phone calls. After many years with State Farm Ed Melendez for my auto insurance needs its apparant my business is not needed. Super frustrating! ;("

"Leslie was very helpful trying to figure out a name error! Thank you!"

"Love this team!! Exceptional customer service, highly recommended"

"Mary ellen is incredible. Thank you ed melendez state farm!"

"Conveniently located office, and the service can't be beat."

"My mom had a stroke and he knew it and told me I couldn't leave he left but I couldn't I had to get some"

"Worse business to get insurance from. STAY AWAY FROM THIS PLACE."

"Very courteous service"

"I rate ed at a 10 out of 10"

"Great staff"

"This State Farm Agency has very nice people working for them. They are quick to answer questions and get back to you if you have to leave a message. The prices on insurance is very good there and they give discounts when need be."

"Great service. In English and español"

"Maryellen made the whole process as easy as possible. Very happy overall! And did I mention the best rates in town."

"Excellent staff who care for me as a customer."

"Love Maryellen!!!!! She is the best, always on your side! I'm so glad they finally got good help in this office because 3 years ago it was a completely different story!"

"This place is garbage. Avoid doing business here."

"Excellent agency, good and competent people."