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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ervin Haskaj

March 26, 2024

5  out of  5 rating by Ervin Haskaj
"I have to give them 5 stars for Maryellen alone. She is so responsive and so fast and always gets the best rates."
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Kaitlyn Santoro

October 31, 2023

1  out of  5 rating by Kaitlyn Santoro
"Find another provider. Way too high for coverage and in October 2023 they increased their rates again. I am 29 yo, was paying $340 for a 2015 vehicle, nothing on my record. Just called to cancel my policy and when asked if I’m still with statefarm and said no got a rude and unhelpful service in return when trying to understand how information and refunds get processed. “Well it takes underwriting 1-3 weeks to get anything done..” Ok, good to know. I’m canceling the policy today tho, so I shouldn’t be charged from today on is what I was trying to understand. Wondering if they would have tried to keep my months payment if I didn’t ask for a number to call to expedite the process. It should not take a whole months policy and fees timeframe to cancel a policy to try to not give me my money back for the prorated daily amount. (It just went through 3 days ago so most of the month is unused). Going with Progressive and paying literally less than half."
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Chris Dugopolski

September 22, 2023

5  out of  5 rating by Chris Dugopolski
"We are pleased with the treatment we have received from this agency. We’ve been with State Farm since 1966 and he has delivered. We expect nothing different from State Farm."
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August 2, 2023

1  out of  5 rating by Stefanie
"This agent and the people that work at this office are the rudest and most incompetent people I've ever encountered. They discontinued my insurance after I said I was switching and set a date to stop. I decided to stay and informed them well before that set date. They still canceled my policy and then for over a month keep saying "they are working on reinstating it" which never happened. I can not register my vehicle because it states I have no insurance which is 100% State Farms fault and this staff. I get nothing but rude comments with someone who thinks shes always right and has no clue about customer service. Then she lies about trying to help and fails to call back. Stay away from this agent and his team. He must've picked that lady off the streets from some ghetto part of Largo and hired her, because there is no way anyone would have hired a a rude and incompetent employee unless it was for a favor. Go else where. By switching to Geico I saved a lot of money."
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Leon Wolfe

July 2, 2023

5  out of  5 rating by Leon Wolfe
"Love these folks!"
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Dianne Taylor-Century 21 Beggins

April 4, 2023

1  out of  5 rating by Dianne Taylor-Century 21 Beggins
"They do not care to return my phone calls. After many years with State Farm Ed Melendez for my auto insurance needs its apparant my business is not needed. Super frustrating! ;("
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Gloria Figueroa

January 27, 2023

5  out of  5 rating by Gloria Figueroa
"Leslie was very helpful trying to figure out a name error! Thank you!"
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Candy McCawley

October 30, 2022

5  out of  5 rating by Candy McCawley
"Love this team!! Exceptional customer service, highly recommended"
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John Casey

September 13, 2022

5  out of  5 rating by John Casey
"Mary ellen is incredible. Thank you ed melendez state farm!"
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Akaydia N

August 17, 2022

5  out of  5 rating by Akaydia N
"Conveniently located office, and the service can't be beat."
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Yvonne Cooksley

July 17, 2022

1  out of  5 rating by Yvonne Cooksley
"My mom had a stroke and he knew it and told me I couldn't leave he left but I couldn't I had to get some"
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Ditmir Topciu

June 23, 2022

1  out of  5 rating by Ditmir Topciu
"Worse business to get insurance from. STAY AWAY FROM THIS PLACE."
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Richard Maes

May 20, 2021

5  out of  5 rating by Richard Maes
"Very courteous service"
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mike knotts

January 11, 2021

5  out of  5 rating by mike knotts
"I rate ed at a 10 out of 10"
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Chris Johnston

December 13, 2020

5  out of  5 rating by Chris Johnston
"Great staff"
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August 20, 2020

5  out of  5 rating by Christene
"This State Farm Agency has very nice people working for them. They are quick to answer questions and get back to you if you have to leave a message. The prices on insurance is very good there and they give discounts when need be."
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Luis Rivas

August 13, 2020

5  out of  5 rating by Luis Rivas
"Great service. In English and español"
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David Stewart

June 25, 2020

5  out of  5 rating by David Stewart
"Maryellen made the whole process as easy as possible. Very happy overall! And did I mention the best rates in town."
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Ivor Ferreira

March 16, 2019

5  out of  5 rating by Ivor Ferreira
"Excellent staff who care for me as a customer."
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Chrystal Robinson

January 3, 2019

5  out of  5 rating by Chrystal Robinson
"Love Maryellen!!!!! She is the best, always on your side! I'm so glad they finally got good help in this office because 3 years ago it was a completely different story!"
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Phillip Horelle

October 30, 2018

1  out of  5 rating by Phillip Horelle
"This place is garbage. Avoid doing business here."
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Luis Rivas

April 19, 2017

5  out of  5 rating by Luis Rivas
"Excellent agency, good and competent people."